Best in class onboarding and support.
We operate a fully assured ISO 20000:2018 compliant Service Management System and undergo annual audits to verify our robust processes.
We are fully compliant with all requirements of the NHS Service Management overarching standard.
Our assurance covers the Service Level Agreements expected of a platinum services so you can be confident that you're getting the very best in terms of service management.
Ask anyone who has ever interacted with our team and you'll know that we take the time to hire good people.
Each member of our team genuinely cares about improving the healthcare system and we repeatedly hear positive feedback from the staff we support.
We understand how disruptive migrating clinical systems can be for already busy GP practices. That’s why we’ve reimagined the process to make it as seamless as possible with our “Weekend Migrations.”
We’re challenging industry norms, proving that successful migrations don’t have to mean prolonged downtime or compromised service. Our goal is to set a new standard - because your practice and your patients deserve better.
Our online support portal covers everything that your staff will need for training or ad hoc support.
All easily accessible from within the system.
